Return Policy

Hassle-Free Returns at Baldur Jewelry

At Baldur Jewelry, we want you to love your purchase, whether it's a powerful Thor's Hammer necklace or a mystical Cthulhu pendant. If for any reason you're not completely satisfied, we offer a simple and straightforward return policy.

Here's How to Return an Item:

  1. Contact Us: Initiate your return within 14 days of receiving your order by contacting us through messages. Please include your order number and the reason for your return. This applies to all items, including Kingdom Hearts jewelry, Final Fantasy pendants, and all our Viking-inspired pieces.

  2. Pack it Up: Carefully repack your item in its original packaging. This ensures safe return for all items, from delicate Yin Yang pendants to intricate Tree of Life necklaces.

  3. Ship it Back: Send your return to our workshop in Estonia using a trackable shipping method. This protects you and ensures safe arrival of your return, whether it's a statement Triskelion necklace or a treasured Stargate collectible.

Refunds:

Once we receive and inspect your returned item, we'll notify you about the approval or rejection of your refund. This applies to all products, including silver cross necklaces, Yggdrasil necklaces, and even fire emblem amiibos (if applicable).

Approved Returns:

For approved returns, your refund will be processed within a few days. The credit will be applied to your original method of payment.

Important Details:

  • Items must be returned in their original condition, including all packaging and tags. This applies to all jewelry, including Cthulhu necklaces and Yin Yang pendants.
  • Custom orders and personalized items are unfortunately not eligible for return.
  • You are responsible for return shipping costs unless the return is due to an error on our part.

Our Commitment:

Thank you for shopping with Baldur Jewelry! Your satisfaction is our top priority. If you have any questions about returning your Viking jewelry, silver heart necklaces, or any other products, please don't hesitate to contact us. We're happy to help!

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